Employee Satisfaction

What story are your employees selling your customers?

You’ve dedicated large sums of money to a great website, branding and advertising all telling a story of how you and your team are the best fit for your customer. But does the in-house experience match the projected story? How engaged are your employees to your company’s story and strategic plan? Exceptional customer service will always create a competitive [...]

What about me? What about employer satisfaction?

For many SME’s, they can feel that the HR conversation focuses mainly on employee satisfaction. They often ask the question but what about me? What about my satisfaction? At HR Maximised, we believe it’s just as important to measure and understand employer satisfaction. So, we measure both. Research undertaken over 5 years and more than 5,000 Australian SME’s by [...]